Contact us

Before you write

A few things make it easier for us to help.

• Billing question: include the email address on your account and the date of the payment. It's also worth reading the payment and refunds page, which answers most questions.
• Something isn't working: tell us which tool, what you entered (the page address is enough) and what you expected. A screenshot helps.
• Can't log in: try Forgot password on the login page first. If the email doesn't arrive, check your spam folder, then write to us.
• Data request: you can download or delete your data yourself from your account page. If you need something else, ask here.

Ideas and feedback

If a tool misses something you'd expect, or a result looked wrong, tell us. Many improvements here started as a message like that. The more specific you are, the better: "the audit says my title is too long but it's 52 characters" is far more useful than "it's wrong".

A note on privacy

Please don't send passwords or card numbers in a message. We'll never ask for them. See the privacy policy for what we do with the details you send us.

Frequently asked questions

How long do you take to reply?

We read every message and reply by email. Simple questions are usually answered quickly, and anything that needs investigating can take longer.

Can I get help with my SEO?

We can help with how the tools work and what a result means. We don't offer consulting or manage websites.

I found a bug. What should I include?

The tool name, the page address or text you used and what you saw. Screenshots help.